All projects
2023.11Consumer & LeisureNew Build

Reservation Management System

Puts each staff member's weekly schedule on one screen to show open slots and waiting counts.

WebServer & Infra
Reservation Management System
Screen reconstructed from delivered work. Contains no client data.
Timeline
About 4 months
Team size
3 people
Platforms
Web · Server
Key feature
Per-staff booking and waitlist management

Background

Each staff member's booking schedule was managed on a paper diary and by phone, so checking whether a given time slot was available meant asking the staff member directly. There was also no way to see how many people were waiting.

Scope

  • Weekly schedule screen per staff member
  • Booking registration, changes, and cancellation
  • Display of open time slots
  • Waitlist management
  • Booking confirmation alerts

Technical decisions

What we chose, and why it fit

Laid out schedules for all staff side by side in a single weekly table

What booking staff actually needed to judge was who was free at a given time. Showing each staff member's schedule separately would have meant switching between multiple screens every time, so we made it possible to compare every staff member's open slots at once, on one screen.

Stack

.NETReactAzure